Dear Kate,

Thank you for taking the time to share your detailed feedback about the Evo One. We are sorry to hear that it didn’t meet your expectations, especially as a replacement for your much-loved Air200.

The Evo One has been meticulously tuned and tested to deliver a high level of sound quality, and many reviews have highlighted its ability to provide room-filling sound for all styles of music. What you’ve described—overly heavy bass, weak treble, and undefined midrange—is certainly not what we would expect from the Evo One’s performance. It’s possible you may have received a faulty unit, though we also fully recognise that personal taste in sound is subjective, and we appreciate that not every product will suit everyone’s preferences.

Regarding the comparison to the Air200, it’s worth noting that the two products are fundamentally quite different. The Air200 was a simple but fantastic-sounding Bluetooth speaker, designed with great value and ease of use in mind. The Evo One, on the other hand, is crafted to be a premium wireless speaker, engineered with precision to deliver exceptional sound from a single source. It’s designed not just for bass-heavy genres but to provide unparalleled audio performance across a wide range of music, enhancing both your listening experience and living space.

We're glad you’ve found a solution in Cambridge Audio separates that suits your needs better, and we appreciate your continued trust in our brand. We value all feedback and will take your comments on board as we continue to refine and develop our products.

Thank you again for your thoughtful review, and we hope you’ll enjoy your new setup for many years to come.

Best regards,
Cambridge Audio Customer Support