Unauthorized retailer list warning

When shopping online on sites such as Amazon.com, many retailers who sell on Amazon and Amazon Marketplace are not authorized retailers of Cambridge Audio products. When purchasing Cambridge Audio products on Amazon.com or any other online platform, it is important to note where the product is being “shipped from and sold by”, this is displayed in the header of each product listed.

In order to verify if the seller is an authorized retailer of Cambridge Audio; locate the seller’s name and reference it with our Authorized Retailer search www.cambridgeaudio.com/retailers or you can contact us directly at (312) 757-6253 before you make your purchase.

Warranties are non-transferable, second hand items, including sales from websites such as eBay and Craigslist, are not covered by our manufacturer’s warranty.

The following online companies are not authorized retailers of Cambridge Audio products:

  • Sound-Waves
  • avSoundz
  • HiFi Heaven-Net
  • Thunbery spirea Market
  • Gear Up LLC
  • Accessories4Less
  • Delivery Fun & Cool goods Around the world with Careful packaging!
  • Parts ConneXion
  • manningsgems
  • Trade Infinito US
  • beckon.japan-imported
  • arigato Japan
  • MIYABI shop Japan
  • Good Keeper jp
  • Stereo Advantage
  • New Audio Video
  • Thunberg's meadowsweet Market
  • FarrellTRECK
  • Photo-Zone
  • world-best buy
  • Booksbybike
  • universe-deals
  • mnmdiscount1
  • epicesolutions
  • zoluv_cuv
  • OpenBoxCanada

Cambridge Audio products are sold in the United States through a network of authorized retailers carefully selected, approved and trained by Cambridge Audio. Some of these retailers may sell online through their own Internet sites which they are authorized by Cambridge Audio to do so based upon the product mix they are authorized for.

Cambridge Audio retailers have been chosen for their ability to properly represent, sell and, in most cases, provide after sale technical support. Cambridge Audio provides a warranty on products sold by our authorized retailers - read more

In rare cases Cambridge Audio products are sometimes sold by retailers and dealers that are not authorized to do so. Products sold by these unauthorized companies are not purchased from Cambridge Audio; instead they are acquired from a host of other sources. Due to the nature of the goods sold by unauthorized retailers and their business practices, products sold by unauthorized retailers are not entitled to Cambridge Audio warranty coverage. We are using our best efforts (including this warning) tracking serial numbers of all Cambridge Audio products to prohibit these companies from taking advantage of consumers, but unfortunately these practices still exist. We urge you to use due diligence when selecting a retailer to make your purchase.

Visit our Find a Retailer page https://www.cambridgeaudio.com/retailers or contact us via our Customer Service and Support https://techsupport.cambridgeaudio.com/hc/en-us should you have any questions.